1) Who we are
Cloud Forest Path (“we”, “us”, “our”) operates the website available at https://cloudforestpath.sbs. Registered details: 602 Karl Fork Lake, Arthurton BT46 5NR, UK. Phone: +44 5630 189976. Company No.: 76246764. Contact email: [email protected].
2) What we collect
- Contact details you provide (name, email, phone, message) when you use our contact form.
- Optional newsletter or event registration details (if offered) such as name and email.
- Usage and device data from your browser (e.g., pages viewed, timestamps, coarse location, device type) via analytics cookies only after your consent.
- Transactional metadata for purchases/registrations (order ID, amount, timestamp, method). We do not store full payment card data on our servers.
3) Cookies and tracking
We use a consent banner and a preferences modal on this site. Analytics scripts are loaded only after you accept “Accept all” or enable analytics in “Customize”. You can revisit preferences via the cookie banner when shown or by clearing your browser’s local storage for this site and reloading.
- Strictly necessary: basic site functions (session UI). No consent required.
- Analytics (optional): help us understand traffic and improve content. Consent required.
We do not use third-party advertising cookies on this site.
4) How we use data and legal bases
- To respond to your messages and inquiries (contract/legitimate interests).
- To provide optional newsletters or event updates you request (consent).
- To improve and secure our site via aggregated analytics (consent).
- To process orders, registrations, and support (contract/legal obligations).
- To protect against fraud and misuse (legitimate interests/legal obligations).
5) Sharing and processors
We share data with service providers who help us operate the site and services, under contracts that limit their use of your data, such as:
- Hosting and content delivery vendors.
- Email and customer support tools.
- Payment processors (for purchases/donations).
- Analytics providers (if you consent).
We may disclose information where required by law or to protect rights, safety, or integrity of our services.
6) International transfers
We are UK-based. Some processors may operate outside the UK/EU. Where applicable, we rely on adequacy decisions or Standard Contractual Clauses to safeguard transfers.
7) Retention
- Contact form messages: typically up to 24 months.
- Account/order records (if applicable): as required for tax, accounting, or legal obligations (often 6–7 years).
- Analytics: per the provider’s retention policy set to the shortest practical period.
8) Your rights
Depending on your location (e.g., UK/EU), you may have rights to access, correct, delete, restrict, or object to processing, and to data portability. Where processing is based on consent, you can withdraw consent at any time (this does not affect prior lawful processing). You can also object to direct marketing at any time.
To exercise rights, email [email protected]. We may need to verify your identity. If we cannot resolve your concern, you can lodge a complaint with the UK Information Commissioner’s Office (ICO) at ico.org.uk or your local authority.
9) Security
We use technical and organizational measures appropriate to the risk, including encryption-in-transit and access controls. No online system can be 100% secure, but we aim to reduce risk through layered safeguards.
10) Children’s privacy
Our site is not directed to children under 13. If you believe a child provided personal data, contact us to request deletion.
11) Do Not Track
We honor your explicit cookie preferences set on this site. At present, we do not respond to browser “Do Not Track” signals.
12) Changes to this policy
We may update this policy to reflect changes to our practices or legal requirements. The “Last updated” date shows the latest revision. Significant changes will be highlighted on this page.
13) Contact
Cloud Forest Path, 602 Karl Fork Lake, Arthurton BT46 5NR, UK • Phone: +44 5630 189976 • Email: [email protected]